Frequently Asked Questions

EDOLINK products carry multiple international certifications, including CE, UL, and NEMA. See individual product pages for details. Our quality management system complies with ISO 9001 standards to ensure consistent, reliable product quality.

Filter by your application's current/voltage requirements, connection standards (CAMLOCK/POWERLOCK/CEE/NEMA, etc.), and operating environment (indoor/outdoor/explosion-proof, etc.). For further assistance, contact our technical team for selection guidance.

Standard models are typically in stock and ship within 1-3 business days after ordering. Custom products or bulk orders have delivery timelines that vary by order specifics, generally ranging from 7-15 business days. Please confirm the exact timeline with your sales representative before placing your order.

Yes. We provide customized connector and cable assembly solutions tailored to your specific needs, including special specifications, materials, and lengths. Please submit your requirements via our Contact page, and our engineering team will discuss the solution with you.

You can request a quote via: 1) Click "Request Quote" on the product detail page; 2) Add the product to your cart and submit a quote request; 3) Submit your inquiry through the contact form. Our sales team will respond with a quote within 1 business days.

EDOLINK products come with a quality guarantee. Under normal use, each product is covered from the shipment date. If a malfunction occurs due to a product defect, we provide free repair or replacement services.

We provide professional technical support through our team of expert engineers. We offer product selection guidance, application solution design, and installation consulting. Contact our technical team via phone or online message.

No minimum order quantity for standard products; single-unit orders are accepted. For customized products, the MOQ depends on the specific solution—please consult our sales team to confirm. Bulk purchases qualify for better pricing.